Terms of service

📌 TERMS OF SERVICE

By purchasing from Tuckers Lane, you agree to the following:

Handmade Nature

All products are handcrafted. Natural timber variations, knots, grain lines, and colour changes are expected and not considered faults.

Personalisation Approval

For custom engraving, customers are responsible for checking spelling, wording, and design details before approving.
Once approved, changes cannot be made and refunds cannot be issued for customer errors.

Use of Website

You agree not to copy, duplicate, sell, or exploit any part of the website, designs, or images without written permission.

Pricing

Prices are subject to change without notice. Sales and promotional pricing apply only during advertised dates.

Order Refusal

We reserve the right to refuse any order due to incorrect details, suspected fraud, or product unavailability.

Limitation of Liability

We are not responsible for misuse of products, improper care, or damage after delivery.