📌 SHIPPING POLICY

Processing Times

All orders are handcrafted and packed with care.
Standard processing times:

• Ready-made products: 2–6 business days

• Custom or engraved items: 7–12 business days

(Processing times may increase during peak seasons such as Christmas.)

Shipping Times

We deliver Australia-wide using trusted courier services.
Average delivery estimates:

• Metro areas: 3–7 business days

• Regional & rural: 5–10 business days

Shipping Costs

Shipping is calculated at checkout based on weight/location.
Free shipping applies to orders over $500.

Tracking

All orders include tracking. You will receive a tracking email once your order has been dispatched.

Delivery Issues

If your parcel is delayed, lost, or arrives damaged, please contact us within 7 days so we can assist in resolving the issue.